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Gift Certificates

Not sure what they will want most? Buy the gift that lets them shop.

Give a Gift Certificate to Shoebuy.com.

You choose the amount and the date you would like the Gift Certificate delivered...
and they get the items they are looking for!

Select a link below for more information:

Redeem a Gift Certificate

Redeeming your Shoebuy.com Gift Certificate is easy.
Simply locate your Gift Certificate Code and follow these three steps:

  1. Shop at Shoebuy.com.
  2. When you are ready to check out, click the "Proceed to Check Out" button in the shopping cart.
  3. Enter your Gift Certificate Code in the "Would you like to redeem a gift certificate?" field and press "Apply".

The amount of the Gift Certificate will be deducted from your order. If the amount of your order is more than the amount of the Gift Certificate, you will be given the option to pay for the balance with your credit card or with another Shoebuy.com Gift Certificate. If the amount of your order is less than the amount of the Gift Certificate, the amount of your order will be deducted from your Gift Certificate balance.

NOTE:"P" Promotional/Partner certificates must be entered in the Promo Code field to be applied. "P" Promotional/Partner certificates are one-time use only. Any remaining balance after purchase will be forfeited. To learn more about the difference between a Gift Certificate and a Promotional/Partner Certificate, click here.

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Check Gift Certificate Balance

Simply enter your Gift Certificate Code below and click "Check Balance" to find out what balance remains on your Gift Certificate.

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Frequently Asked Questions

Recipients (people who received a Gift Certificate)

My Shoebuy.com Gift Certificate isn't working. What should I do?

If you are unable to use the Gift Certificate or you experience an error while trying to use it, contact Shoebuy.com Customer Service by phone toll free at 1-888-200-8414 or by email at service@shoebuy.com. Please have the following information on hand so we may better assist you.

  • Gift Certificate Code
  • Recipient's Email Address. This is the email address to which the Gift Certificate was originally sent.
  • Name of person that purchased the Gift Certificate for you.
When does my Gift Certificate expire?

Your Gift Certificate is good for 7 years from the original issue date.

NOTE:"P" Promotional/Partner certificates are one-time use only. Any remaining balance after purchase will be forfeited. To learn more about the difference between a Gift Certificate and a Promotional/Partner Certificate, click here.

What if I lose my Gift Certificate Code?

Shoebuy.com Customer Service will email a copy of the Gift Certificate to the email address where it was originally sent. Simply contact Shoebuy.com Customer Service by phone toll free at 1-888-200-8414 or by email at service@shoebuy.com. If by email, please provide your full name and the email address to which the Gift Certificate was originally sent.

Can I use a Gift Certificate to pay for an international order?

Yes. Gift Certificates can be used to pay for orders that will be shipped to an international address.

Do I have to use the full amount of the Gift Certificate now?

No. You may choose to use part of your Gift Certificate now and save part of it for later. To find out what amount is left on your Gift Certificate, click on Check Gift Certificate Balance and log in using your Gift Certificate Code. Your Gift Certificate is good for 7 years from the original issue date.

NOTE:"P" Promotional/Partner certificates are one-time use only. Any remaining balance after purchase will be forfeited. To learn more about the difference between a Gift Certificate and a Promotional/Partner Certificate, click here.

Are Gift Certificate Orders eligible for Shoebuy Rewards?

No. Gift Certificate orders are not currently eligible for Shoebuy Rewards.

Can I use multiple Gift Certificates on a single order?

Yes, you can apply multiple valid gift certificates on a single order.

What is the difference between a code that begins with the letter "G" and one that begins with the letter "P"?

A code that begins with the letter "G" is a Gift Certificate code. Customers can use one (1) discount with a "G" Gift Certificate. A code that begins with the letter "P" is a Promotional/Partner certificate. Customers cannot combine a discount with a "P" Promotional/Partner certificate.

"P" Promotional/Partner certificates must be entered in the Promo Code field to be applied. "P" Promotional/Partner certificates are one-time use only. Any remaining balance after purchase will be forfeited.

Senders (people who purchased a Gift Certificate)

When will the Gift Certificate arrive?

If sent via email, your Gift Certificate will appear in the recipient's inbox within 24 hours. When buying a Gift Certificate, you can request that the Gift Certificate be sent on a special date, as well.

Can I send a Gift Certificate in the mail?

Shoebuy.com does not currently offer mail delivery for Gift Certificates.

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Gift Certificate Policies

Below are the terms and conditions for Shoebuy.com, Inc. ("Shoebuy.com" or "Shoebuy") Gift Certificates.

  • Gift Certificates can only be redeemed through the Shoebuy.com website at http://www.shoebuy.com, toward the purchase of products listed in Shoebuy.com's online catalogue and sold by Shoebuy.com. They cannot be redeemed at any other website operated by Shoebuy, its affiliates, or third party merchants accessible from the Shoebuy.com website.
  • Gift Certificates are not redeemable for cash, are not transferable to orders already placed, and cannot be redeemed for other Gift Certificates.
  • If your purchase exceeds the remaining balance of your Gift Certificate, you will be given the option to pay for the balance with a credit card or with another Gift Certificate Code. If the value of your Gift Certificate exceeds the total cost of the purchase, Shoebuy.com will hold the remaining balance in your account for a period of up to 7 years from the Gift Certificate's original issue date.
  • Gift Certificates (and unused portions of Gift Certificates) are valid for 7 years from date of issue for future purchases under the same Shoebuy.com Gift Certificate Code.
  • "P" Promotional/Partner certificates must be entered in the Promo Code field to be applied. "P" Promotional/Partner certificates are one-time use only. Any remaining balance after purchase will be forfeited. To learn more about the difference between a Gift Certificate and a Promotional/Partner Certificate, click here.
  • Gift Certificates Codes purchased separately cannot be combined into a single Gift Certificate Code.
  • Shoebuy.com discounts cannot be used when purchasing Gift Certificates on the Shoebuy.com website.
  • Shoebuy.com Promotional/Partner certificates cannot be used when purchasing or redeeming Gift Certificates on the Shoebuy.com website.
  • Shoebuy.com discount codes are only eligible when using "G" gift certificates. Discount codes cannot be combined with a "P" Promotional/Partner certificate.
  • Shoebuy.com is not responsible for stolen Gift Certificate Codes. However, you can contact Shoebuy.com Customer Service at 1-888-200-8414 to have your Gift Certificate Code invalidated. Shoebuy.com will verify your remaining balance and expiration date and issue you a new Gift Certificate Code accordingly.

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Sample Gift Certificate

Sample Gift Certificate