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We'd love to hear how you're enjoying your experience, so don't be shy! Write, ring, follow, or connect with us for ShoeBuying assistance, questions, comments, style inspiration, fit tips, or simply to share your #shoelove.


CUSTOMER SERVICE

ShoeBuy's website is always open – with 24/7 online ordering – and you can always email us anytime. Prefer to speak to a customer service member? Just give us a call.

Phone Hours:

  • Monday – Friday, 8:00 AM – Midnight, Eastern Time
  • Saturday & Sunday, 8:00 AM – 11:00 PM, Eastern Time

U.S. Toll-Free Calls: 1-888-200-8414

International Calls: +1 617-451-2880

Email: service@shoebuy.com


HOME OFFICE

Address:

ShoeBuy
101 Arch Street, 16th Floor
Boston, MA 02110


PRESS

Alex Proelss
VP, Brand Marketing & Creative
617-936-6548
alex.proelss@shoebuy.com


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