Customer Service: Payment Options
Shoebuy.com customers may purchase products by major credit card, PayPal®, Bill Me Later®, Western Union®, cashier's check, or money order. Click one of the links below to learn more about how to pay for, change, or cancel your orders.
Payment By Credit Card:
Shoebuy accepts six major credit cards: Visa, MasterCard, American Express, Discover, Diners Club, and JCB. Simply fill your shopping cart with your products of choice, click checkout, and provide your credit card information as requested. The credit card that you specify will be charged when the order is shipped. For questions concerning card security, see our 100% Safe Purchase Guarantee.
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Payment By PayPal®:
Save time. Check out securely. Pay without sharing your financial information.
PayPal®, the trusted leader in online payments, enables buyers and businesses to send and
receive money online. PayPal® has over 64 million member accounts in 45 countries. It's accepted by merchants everywhere, both on and off eBay. PayPal® helps protect your credit
card information with industry-leading security and fraud prevention systems. When you use PayPal®, your financial information is never shared with the merchant.
To make a
purchase using PayPal® as your payment method, simply use the standard Shoebuy.com checkout, select PayPal® as your payment method when prompted, and you will be given the
option to use an existing PayPal® account if you already have one or to create a new PayPal® account if you do not yet have one.
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Payment By Bill Me Later®:
Buy Fast and Feel Secure with Bill Me Later®.
Bill Me Later® is a convenient and secure new payment method designed for purchasing on the web or over the phone. As a credit account, Bill Me Later® provides you with the flexibility to purchase without using your credit card.
To make a purchase using Bill Me Later® as your payment method, simply use the standard Shoebuy.com checkout and select Bill Me Later® as your payment method when prompted. Currently Bill Me Later® is only available for orders originating in the United States.
To learn more about Bill Me Later®, click here.
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Payment By Western Union®:
You can pay for your order in CASH at any Western Union® Agent location.
To make a purchase using Western Union® as your payment method:
- Use the standard Shoebuy.com checkout and select Western Union® as your payment method when prompted.
- Bring your Shoebuy.com order confirmation number and exact cash payment to any Western Union® Agent location. (Total payment includes Shoebuy.com order total plus a
service fee for using the Western Union® cash payment service.).
- Fill out the grey SwiftPay (Prepaid) form at the counter using your Shoebuy.com order confirmation number.
- Present the completed form and the exact cash payment to the Western Union® Agent clerk. Shoebuy will begin processing your order as soon as Shoebuy receives
notification from Western Union® that your cash payment is complete.
Please note:
- After completing your order on Shoebuy, you have 48 hours to make your cash payment at your local Western Union®. If Western Union® does not receive your cash payment
within 48 hours, your Shoebuy.com order will be cancelled automatically.
- Please allow 30 minutes between placing your order and making your payment with Western Union®.
- To find the Western Union® location nearest you, call Western Union® at 1-800-325-6000 (press 2) or search for a Western Union® location online by visiting
www.westernunion.com.
- Western Union® will charge you the Shoebuy.com order total plus a service fee for using the Western Union® cash payment service. For orders U.S. $150.00 or less, the
Western Union® service fee is $4.45. For orders U.S. $150.01 to $500.00, the Western Union® service fee is $6.45. For orders U.S. $500.01 to $1000.00, the Western Union®
service fee is $10.45.
To learn more about Western Union®, click here.
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Payment By Cashier's Check, Money Order, Or Phone:
If you would like to pay by Cashier's Check, Money Order, or phone, please call Shoebuy.com Customer Service toll free at 1-888-200-8414. Outside of the United States, please call 617-451-2880. A Customer Service associate will assist you to complete your purchase.
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100% Safe Purchase Guarantee:
We guarantee that any purchase you make on the Shoebuy.com
website will be 100% safe. Although we never intend to have an
incident of credit card fraud, if unauthorized charges are made to
your credit card as a result of doing business with Shoebuy, you will
pay nothing.
The Fair Credit Billing Act states that your credit card provider
cannot make you pay in excess of $50.00 of fraudulent charges. If
your credit card provider does have you pay any of the $50.00 it can
charge, Shoebuy will cover the expense, up to the full $50.00 if the
unauthorized use of your credit card resulted through no fault of your
own from purchases made on the Shoebuy.com website while using Shoebuy's
secure server. If such an event does occur, you must notify your credit card provider.
Shoebuy's servers use Secure Sockets Layer (SSL), an encryption technology that works with Microsoft Internet Explorer, Netscape, and AOL's browser, so that only Shoebuy can read a buyer's personal information.
Shopping online at Shoebuy is statistically safer than using your credit card at a restaurant or department store. Technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.
You will join millions of other customers who have safely shopped over the Internet. We're certain after successfully shopping online at Shoebuy, you will be on your way to appreciating the convenience and security of shopping from home.
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Change Or Cancel An Order
If you would like to change or cancel an order, please call Shoebuy.com Customer Service toll-free at 1-888-200-8414 as soon as possible after placing your order. Outside of the United States, please call 617-451-2880. For phone hours, click here.
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Invoices
When you complete your online order, you may wish to print the order confirmation screen as a record of your order. If you provide a valid email address when you order, you will receive an email with the subject "Shoebuy.com Order Confirmation". This email may also serve as a record of your order.
Shoebuy is pleased to inform you that you will soon have the ability to print an invoice at any time in addition to the options already available.
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