Customer Service: Fitting
Shoebuy does not want you to worry about fit.
This being top priority, it costs you nothing to return your purchase if you are not completely satisfied. We offer a 60 day money back guarantee and free return shipping on every Shoebuy.com order.
- If you are already familiar with the brand you are ordering:
If you are already familiar with the brand you are ordering, order the same size you usually do. Shoebuy carries a broad range of brands, so sizing can vary from one manufacturer to another. Shoebuy uses the same sizes as the manufacturer.
- If you need assistance determining your size:
If you need assistance determining your size, Shoebuy offers two ways to measure your feet:
- Printable Fitting Chart (to determine your U.S. size only)
If you have a printer, you can use our printable fitting chart. Similar to the foot-shaped devices you find in a traditional shoe store, simply stand on the printable fitting chart to determine your shoe size. To view our printable fitting charts for men, women and children, click here.
- Measurement Table (to determine your U.S., U.K., or European size)
If you do not have a printer, you can use our measurement table. Simply measure your foot with a ruler or tape measurer, then find the closest measurement on the measurement table that is equal to or greater than the length of your foot. To view our measurement tables for men, women and children, click here.
At Shoebuy, we always appreciate your business. If you'd like to provide feedback about the Shoebuy.com website or recommend a way we can improve the shoe buying experience, click here.
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