Pro: Cool looking style, useful outside pockets, nice long (adjustable) crossbody/shoulder strap (I'm 5'10, and a lot of shorter straps don't work for me in cross-body mode, which is an important factor), well sewn and constructed with good quality zippers/hardware, nice overall size and weight (not too big or too small, although might be on the large side for a petite person). I like the elasticized pocket for a cell phone in the front pocket. Con: padded inside pocket for iPad great if you have an iPad, but I don't, and on the too-shallow/small side for some other likely uses. Would have preferred a full-size padded divider. I'm used to a structured laptop bag, so it took me awhile to adjust to the comparatively unstructured nylon, but I'm OK with it now. Elsewhere, folks have complained that the short straps are sewn too close to the top zipper, which makes it a little trickier to unzip. This is true, but I found it a minor/occasional inconvenience. Overall, very satisfied both for travel and daily use, and I'm pretty hard to please.